Losing your Axis Bank Forex Card PIN can be a frustrating experience, especially if you’re planning to travel abroad. However, it’s a common issue that can be easily resolved by following the steps outlined in this comprehensive guide. By understanding the process of retrieving or resetting your PIN, you can ensure smooth access to your funds while traveling overseas.

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Importance of Your Forex Card PIN
A Forex Card is essential for managing your finances during international travel, enabling convenient access to funds in foreign currencies. As an added security measure, a PIN is required to authorize transactions made with your card. Losing or forgetting your PIN can hinder your ability to make purchases, withdraw cash, or access online banking services.
Step-by-Step Guide to Retrieve Your PIN
- Contact Axis Bank Customer Care:
The first step is to contact Axis Bank’s customer care team at 1800 266 2233 or +91 22 71802424 from overseas. They will guide you through the PIN retrieval process and verify your identity.
- Provide Necessary Information:
To retrieve your PIN, you will need to provide the following information:
- Your Forex Card number
- Your registered mobile number
- Your email address
- The secret code sent to your registered mobile number
- Receive Your PIN:
Once your identity is verified, Axis Bank will send your PIN to your registered mobile number via SMS.
How to Reset Your PIN
In case you need to reset your PIN, follow these steps:
- Visit an Axis Bank Branch:
You can visit any Axis Bank branch and request a PIN reset. Carry your Forex Card and a valid photo ID for verification purposes.
- Submit a Written Request:
Fill out a PIN reset form available at the branch. Ensure you provide accurate information and sign the form.
- Receive a New PIN:
After verifying your details, the bank will issue you a new PIN. You will receive it in a sealed envelope or through an SMS to your registered mobile number.

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Tips for Safeguarding Your PIN
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Memorize Your PIN: Avoid writing down your PIN or storing it on your phone, as this can compromise its security.
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Be Wary of Phishing: Beware of emails or messages asking you to reveal your PIN. Axis Bank will never ask for your PIN over the phone or email.
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Protect Against Fraud: Report any suspicious transactions or unauthorized access to your Forex Card immediately to Axis Bank.
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Monitor Transactions Regularly: Keep track of your Forex Card transactions through mobile banking or online statements to identify any discrepancies promptly.
Forgot My Axis Bank Forex Card Pin
Conclusion
Forgetting your Axis Bank Forex Card PIN can be a temporary setback but can be easily resolved by retrieving or resetting it. By following the steps outlined in this guide, you can regain access to your funds and ensure a smooth financial experience during your travels. Remember to safeguard your PIN and monitor your transactions regularly for peace of mind. With these measures in place, you can embark on your international journey with confidence and financial security.